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Return, Complaints management regulations, RMA.

You can return the product in original condition within 14 days and product price will be returned in the following 10 working days after receiving the product back in our warehouse.

Please return all Items to AIR24, 5 West Main Street, Cahersiveen, Co. Kerry, Ireland V23 PR84.

All return shipping cost the customer responsible for.

After 14 days we can not accept any return.

Complaints are always to be submitted in writing to air24@air24.ie email address, also RMA. We investigate the complaints and RMA, make a decision and notify the customer in writing. If the complaint results from the customer’s default, we cannot assume any obligation with regard to the complaint. If the complaint results from our default, or the customer received wrong Items for our mistake we investigate the issue and solve the problem.

In any reported shipping damaged items will be picked up from customers, for the shipping and its cost Carbonvanes.ie will be responsible for.

Please send your complaints to air24@air24.ie

These general purchase and delivery terms and conditions shall prevail in all cases unless stated otherwise. We reserve the right to make changes without prior notice. Thank you for visiting carbonvanes.ie website